FAQs

Frequently Asked Questions 

1. How long does shipping take?

Shipping takes 5–8 business days after your order has been processed and shipped.

2. How long does order processing take?

Orders are usually processed within 1–2 business days (Monday to Friday).

3. Do you offer free shipping?

Yes, we offer free shipping on all orders.

4. How can I track my order?

Once your order is shipped, you can contact us with your order details (name, email, and order number) to receive tracking updates.

5. What is your return policy?

We accept returns within 30 days of delivery. Items must be unused and in original condition.

6. Do you charge return fees?

No, we do not charge any restocking fees, and return shipping is free for eligible returns.

7. Can I cancel my order?

Orders can only be canceled before they are processed for shipping. Once shipped, cancellations are not possible.

8. What if my package is delayed?

Delays may occasionally occur due to carriers or external factors. If your package is delayed, please contact us for assistance.

9. What payment methods do you accept?

We accept major credit/debit cards and secure online payment methods available at checkout.

10. How can I contact customer support?

You can reach us at:

Our support team responds within 24–48 hours.